Return and exchange policy

Returns – In the unlikely event that you are not entirely pleased with a product, please email info@foreverme.co.za within 14 days of receiving the item so that we can arrange for a credit/exchange/refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. . Our policy requires the item to be sent to us via courier before we can arrange for a credit/exchange/refund. We strongly recommend you use a trackable shipping service. We don’t guarantee that we will receive your returned item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Refunds can take up to 30 days.

Once we receive the item, we will email you your credit note details. This credit note will not include your original shipping cost. If the problem was caused by reasons other than quality, incorrect product or sizing errors (not following the washcare label instructions) the original product will be returned to you.

Exchanges -We have taken a lot of time in ensuring we provide the best fit with ultra comfort for you. We kindly request that you check our sizing chart online to ensure the correct fit for you. If you are not entirely satisfied we offer an exchange within 14 days of delivery for national orders at the client’s cost. The items must be unworn, unwashed and undamaged with swing ticket attached in the same condition the item was received. To request an exchange, please email info@foreverme.co.za with your order number. We will quote you on the cost of the courier to get the original item back to us, and the new item to you. Once your item has been received by us, your replaced item will be delivered to you (if in stock).

Please note: regrettably we cannot accept returns or exchanges on any ‘sale’, discounted or promotional items. Thank you.

About us

ForeverME is a local and lovingly manufactured online clothing brand that focuses on carefully curated one-piece garments, jumpsuits, playsuits and onesies for both men and women

Site navigation

Socials – Connect

Instagram
Paygate plus logo
Visa logo
Master Card logo
Master Card logo

Ⓒ Copyright © ForeverME